Compliance
Compliance isn't a checkbox. It's the operating system.
Outbound prospecting carries real legal risk. Here's exactly how we manage it — for your agency and for every partner who sends us data.
Our standards
What we do, on every campaign.
TCPA compliance
- ✅All outbound calling follows TCPA rules for B2B outreach
- ✅Calling windows restricted to local business hours
- ✅Every call recorded and retained for review
- ✅Immediate opt-out honored and logged
DNC screening
- ✅Lists scrubbed against federal and state DNC registries
- ✅Internal do-not-call suppression maintained per client
- ✅Re-scrub before every campaign cycle
- ✅Wrong-number and opt-out records permanently suppressed
Data security
- ✅Encrypted storage for prospect and client data
- ✅Role-based access — callers see only assigned records
- ✅No resale or sharing of client-owned data
- ✅Access reviewed when team members change roles
Training & QA
- ✅40-hour onboarding covering compliance and commercial lines
- ✅Monthly QA reviews with scored call cards
- ✅Random live-call monitoring by the compliance lead
- ✅Script changes reviewed before going live
For partners & data providers
If you supply x-date, firmographic, or contact data, we treat it as your asset: used only for the agreed campaign, never resold, and deleted or suppressed on request. We can share our compliance policy, call-recording retention schedule, and QA scorecard under NDA.
Request our compliance policy →Want the full compliance walkthrough?
We'll walk your team through scripts, scrubbing, recording, and audit process.